I design digital products for people doing complicated jobs, turning messy workflows into experiences that make sense.

What does that actually mean?

  • I ask a lot of questions and make a lot of notes

  • I talk to real users about their jobs and what they are trying to do

  • I don’t start designing the solution until I understand the problem

FAQ’s

  • Pencil and paper

  • How long do we have?

  • I’m comfortable with either but from experience, more is achieved when working face to face

  • Ability to collaborate

  • Crisps